More than anything, I want to ensure that your purchase meets and exceeds your expectations. 

Thats why we offer Full refunds, no questions asked, within 30 days from purchase.   Later than 30 days, you can exchange it with a product of equal value up to 90 days after purchase date.  Just pay the shipping.  

If you lose a snap, stitch, or the product fails in any way from normal wear, that work is covered under warranty.   Just email sales@bonnieclydeleatherhide.com and request an RMA (Return Materials Authorization) form.  

Standard return time on a warranty repair is normally less than 2 weeks, but that time frame can vary depending on the specific problem.